Returns & Refunds
At LiraLuxe, we pride ourselves on providing premium, high-quality wigs and hair extensions. To maintain our high standards and ensure the best experience for our customers, we have established a No Return and No Refund Policy.
Exchange Policy:
We understand that sometimes things don’t go as planned. If you receive a wig that is destroyed, the wrong order, or the wrong size (too small or too big), we offer a 30-day exchange policy.
How to Request an Exchange:
1. Email Us: Send an email to LiraLuxe.com@gmail.com within 30 days of receiving your order.
2. Include Photo Proof: Attach clear photos of the issue (damaged wig, wrong order, sizing problem).
3. Wait for Instructions: Our customer service team will review your request and provide you with instructions on how to proceed with the exchange.
Important Notes:
No Returns or Refunds: We do not accept returns or provide refunds for any reason.
Exchange Validity: Exchanges will only be processed if the request is made within 30 days of receipt and includes valid photo proof.
Condition of Item: The item must be in its original condition, unworn, and with all original packaging.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please don’t hesitate to contact us at LiraLuxe.com@gmail.com. Thank you for choosing LiraLuxe!
General Wig Questions
Q: What is a glueless wig, and how does it work?
A glueless wig is designed to be worn without the need for adhesives or glue. These wigs come with adjustable straps, combs, or clips to secure the wig firmly to your head, providing a comfortable and natural fit.
Q: What are the benefits of wearing a glueless wig?
- No need for adhesives or messy glue
- Easy to install and remove
- Safe for your natural hair and edges
- Comfortable for everyday wear
Q: How long does a glueless wig last?
The lifespan of a glueless wig depends on how well you care for it. With proper maintenance, high-quality wigs can last 12 to 18 months or longer.
Q: Can I style my glueless wig with heat tools?
Yes! Most of our wigs are made from heat-resistant human hair, allowing you to curl, straighten, and style them as desired. We recommend using heat protectants to maintain hair quality.
Q: Are glueless wigs suitable for beginners?
Absolutely. Glueless wigs are perfect for beginners because they are easy to install, comfortable, and require minimal maintenance.
Common Troubleshooting
Q: Why is my wig slipping off?
Ensure you have properly adjusted the straps and combs for a secure fit. If your hair is too slick, consider using a wig grip.
Q: How do I fix frizzy hair on my wig?
Apply a small amount of lightweight serum or leave-in conditioner to reduce frizz. Avoid using heavy oils.
Q: What should I do if my wig tangles?
Detangle gently with a wide-tooth comb, starting from the ends and working your way up. Use a wig conditioner spray for added smoothness.
Q: How can I restore my wig’s softness?
Deep condition the wig by applying a moisturizing conditioner and leaving it on for 30 minutes before rinsing thoroughly.
We hope these answers help you make the most of your glueless wig experience! If you have any more questions, feel free to contact us.
Installation Process
Q: How do I install a glueless wig step by step?
- Prep Your Hair: Braid or slick down your natural hair to create a flat base. Secure with a wig cap if desired.
- Adjust the Wig: Use the adjustable straps, combs, or clips to customize the fit.
- Foundation/Lace tint: Use your foundation shade or lace tint on the inside of the lace for a better blend and make the lace look like scalp
- Secure the Wig: Place the wig on your head, aligning the part with your natural hairline. Ensure the ear tabs are positioned correctly.
- Style: Brush or finger-style the wig to achieve your desired look.
- Optional: Add baby hairs or light edge styling for a seamless finish.
Q: Do I need a wig cap?
A wig cap is optional but recommended for those who want to protect their natural hair, improve comfort, or achieve a smoother base.
Q: How do I secure a glueless wig without glue?
Our wigs come with built-in adjustable straps, combs, or clips. Simply adjust these components to achieve a snug and secure fit.
Styling & Customization
Q: Can I dye my wig?
Yes, our high-quality human hair wigs can be dyed. We recommend consulting a professional hairstylist to avoid damage.
Q: How do I achieve a natural hairline with a glueless wig?
You can pluck the hairline slightly for a more natural look and use edge control products to blend baby hairs seamlessly.
Q: How do I blend my natural hair with a glueless wig?
For lace-front glueless wigs, leave out a small section of your natural hair around the hairline and blend it with the wig for a flawless finish.
Maintenance & Care
Q: How do I wash my glueless wig?
- Detangle the wig gently using a wide-tooth comb.
- Use lukewarm water and sulfate-free shampoo to cleanse.
- Rinse thoroughly and apply a moisturizing conditioner.
- Air dry on a wig stand to maintain the shape.
Q: How often should I wash my wig?
Washing frequency depends on wear. For daily use, wash every 2-3 weeks. For occasional use, wash once a month or as needed.
Q: Can I sleep in my wig?
It’s not recommended to sleep in your wig, as it can cause tangling and reduce the lifespan of the wig. Remove it and store it properly on a wig stand.
Q: How do I store my wig?
Store your wig on a wig stand or in a satin/silk bag to maintain its shape and texture. Avoid exposing it to direct sunlight and excessive humidity.