Terms of service
Welcome to LiraLuxe! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our site.
General
- Acceptance of Terms: By accessing and using the LiraLuxe website, you agree to these Terms of Service and all applicable laws and regulations.
- Modifications: We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of any changes.
Products and Services
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions or images are error-free, complete, or current.
- Pricing: All prices are listed in CAD and are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.
Orders and Payment
- Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, we will notify you and refund any payments made.
- Payment Methods: We accept various payment methods, including credit cards and PayPal. All payments must be made at the time of purchase.
Shipping and Delivery
- Processing Time: Glue-less wigs are processed within 1 business day, while custom wigs and custom-coloured glue-less wigs take 5 business days to process.
- Shipping Time: Delivery to Canada and the US takes 4 business days. International shipping takes 7-14 business days.
- Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order is dispatched.
Returns and Exchanges
- No Returns or Refunds: We do not accept returns or provide refunds.
- Exchanges: We offer exchanges within 30 days for wigs that are damaged, the wrong order, or the wrong size. Please email us at LiraLuxe.com@gmail.com with photo proof to initiate an exchange.
Intellectual Property
- Ownership: All content on the LiraLuxe website, including text, graphics, logos, and images, is the property of LiraLuxe and is protected by intellectual property laws.
- Use of Content: You may not use, reproduce, or distribute any content from our website without our prior written permission.
Limitation of Liability
- No Warranty: Our products and services are provided "as is" without any warranties, express or implied.
- Limitation of Liability: LiraLuxe shall not be liable for any damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
Governing Law
- Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of Ontario/Canada, without regard to its conflict of law principles.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at LiraLuxe.com@gmail.com.
Thank you for choosing LiraLuxe! We appreciate your business and are committed to providing you with the best products and service.
Feel free to adjust any section as needed to better fit your specific requirements or preferences.